Privacy Policy

Last updated: December 2024

1. Introduction

At LeapNodes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Automation & AI Communication Systems. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and business details when you register.
  • Payment Information: Billing address and payment method details (processed securely through our payment providers).
  • Communication Data: Messages and content you create using our platform.
  • Usage Data: Information about how you interact with our services, including features used and time spent on the platform.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who provide services on our behalf.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets.
  • With Your Consent: When you have given us explicit permission.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls for our employees.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a portable format.
  • Objection: Object to processing of your personal data.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@leapnodes.com.